Abstract - The purpose of this dissertation is to study the future direction of business among Filipino Chinese businessmen in the Philippines. Descriptive method was used using 30 Filipino Chinese businessmen who had been actively managing their business enterprises for at least three years in 6 cities of the National Capital Region, namely, Makati, Manila, Quezon City, Paranaque, Pasig, and Mandaluyong. They were chosen in the study to provide substantial information regarding their experiences in managing business in the country. Results revealed that strong family relationships, meaningful friendships, and business partnerships are characteristics of business practices which nurtured the growth of Filipino-Chinese business in the Philippines. Ethics was regarded as a significant factor behind their success and profits and Chinese businessmen adopted performance-oriented measurements of success with a deliberate effort to improve management skills. They discovered the need for business enterprises to use new and valuable business practices and styles to cope with globalization apart from analyzing company customers, suppliers, competitors, employees, shareholders, and media as well as trust the government and its agencies for protection and exercise of rights. Towards the end, they tend to realize they posed positive outlook on the future of their businesses with their trust in the incumbent President and his economic advisers.

Keywords: Filipino Chinese businessmen, Future directions of Chinese business

1-APJARBA-2021.001-1.pdf (21 downloads)
Abstract - Cooperative is a profitable opportunity, which gives the reason why many are motivated to establish and join. Today, establishing a business is quite tough due to constraints in the capital and it paves the way for an individual to look for other individuals, which can help them to jumpstart the undertaking at the possible lowest cost to organize. The output of this study would be a proposed management performance framework based on the variables that are significant to the members’ satisfaction, management and financial performance of cooperatives. This model can be a basis for strategic planning in fulfilling the mission, vision, goals and objectives of a cooperative. This research determines the service quality, managerial and financial performance of cooperatives in Lipa City. Descriptive type of research method was used to gather information in assessing respondents from the cooperative. Respondents with higher level of assessment on service quality are also those respondents with higher level of assessment on managerial performance. Cooperatives are efficient in its profitability performance, have institutional strength, majority of the assets are considered to be earning assets and are able to generate earnings from its operations.

Keywords: cooperative, financial performance, service quality, cooperative management

2-APJARBA-2021.002.pdf (8 downloads)
Abstract - This study identified the performance of multipurpose cooperatives in Batangas. More specifically, it determined its profile, performance, extent of implementation of sustainability practices, and internal and external challenges. This further tested if there is significant differences on performance and sustainability when grouped according to business profile; significant relationship between performance and sustainability; significant relationship between performance, sustainability and internal and external challenges; and finally, proposed business sustainability framework. The researcher used descriptive method using survey questionnaire in gathering data. Twenty-five cooperatives were considered in the study with total of three hundred fifteen respondents selected using stratified sampling.

Results show that majority of multipurpose cooperatives have more than 1,000 members, 31-50 years in operation, have more than Php 15,000,000.00 capital, engaged in five businesses, and are located in rural areas. Employees and officers strongly agreed that multipurpose cooperatives in Batangas are in very good performance; highly implementing sustainability practices and experienced less serious internal and external challenges. Furthermore, there is significant differences on performance and sustainability when grouped according to business profile; there is positive significant relationship between the business performance and business sustainability of the cooperatives; there is significant negative relationship between the business profile and internal challenges faced by the cooperative and its members. Finally, the researcher proposed business sustainability framework for multipurpose cooperatives in Batangas.

Keywords –performance, sustainability, challenges

3-APJARBA-2021-008.pdf (16 downloads)
Abstract - This study aims to assess the work values, employee engagement, and organizational culture differences when generations were considered. The research used descriptive and comparative research designs and employed an adopted questionnaire for data gathering among the 330 employees. The statistical analysis included the use of composite mean, ranking, t-test, and analysis of variance. Results showed the respondents placing high importance to work values while generally high on employee engagement and organizational culture. There were areas under employee engagement and organizational culture that reflected favorable but relatively low scores, which became the focus of discussions and recommendations. Only work values had significant differences when compared alongside generational cohorts while employee engagement and organizational behavior had no significant differences. The same findings were observed when the variables were compared alongside other demographic categories such as marital status and gender. Inputs for human resource development plan focusing on unique generational characteristics, work values, the possibility of engagement among employees, and attributes that can be used in creating a strong organizational culture were also provided for the benefit of Company M and as the output of the study

Keywords: Employee Engagement, Generational Differences, Organizational culture, Work Values

4-APJARBA-2021-012.pdf (9 downloads)
Abstract - This study aimed to address the rising trend of teacher’s resignation in archdiocesan schools. Specifically, it sought to determine human resource implications from the relationship of the happiness at work and organizational climate with turnover intentions of teachers in archdiocesan schools. The study is a quantitative descriptive research which involved the use of self-administered questionnaires by 315 teachers who are full-time primary and secondary level teachers in the schools owned by the Roman Catholic Archdiocese of Lipa. Demographics were analyzed using frequency and percentage distribution statistics which notably showed a disproportionate ratio between female and male teachers. Meanwhile, data for the level of turnover intention, happiness at work, and perception of organizational climate were analyzed using simple mean and disclosed that the levels of happiness at work and organizational climate are high while turnover intention is low. Pearson analysis disclosed that a significantly moderate negative relationship between happiness at work and turnover intention existed. However, the relationship between organizational climate and turnover intention appeared to be negatively weak but insignificant. Implications on teaching workforce gender balance, benefits administration, reward and opportunities, access to digital resources, and relationship focused workplace were found. Recommendations addressing these implications were made in the study.

Keywords: Happiness, Human resource, Organization climate, Turnover

5-APJARBA-2021-011.pdf (6 downloads)
Abstract - This study aimed to investigate the transformational leadership and service performance measurement of the banks, the status, and practices they adopt wherein inputs will be used for the development of people management framework in the banking industry. It also aimed to test the significant difference on transformational leadership, service performance and people management when grouped according to profile variables as well as the significant relationship of transformational leadership, service performance and people management and eventually to come up with a proposed people management framework for the banking industry based on the results of the study. The study used descriptive correlation method using survey method to the 305 bank employees from the 64 active banks in Batangas City. The findings revealed that respondents strongly agreed that their officers are adopting transformational leadership. In terms of service performance, the respondents strongly agreed that their managers are doing good service performance. As to the test of significant relationships, all the variable of people management, service performance and transformational leadership are all have highly significant relationship. Having these three aspects helped the bank employees will engaged more on their work and have higher job satisfaction

Keywords: people management, service performance transformational leadership

6-APJARBA-2021.009.pdf (2 downloads)
Abstract - This study aimed to know the effects of financial and operational performance on sustainability of Income Generating Project (IGP) in one state university. Specifically, it aimed to identify the profile of the respondents in consideration to type of respondents and campus; determined the extent of IGP of Batangas State University practices as to the operations of management activities; determined the operational performance of IGPs of Batangas State University in terms of speed, quality, flexibility, dependability and cost; investigated the different factors that affect the IGPs’ financial performance in terms of unit’s internal control, resource allocation, and management capacity; tested the significant difference on the extent of operational management activities when grouped according to type of respondent and campus; tested the significant relationship between the operations management activities and the operational performance; tested the significant relationship between operational performance and factors that affect financial performance. Descriptive survey method of research was used to a total of 426 participants; frequency and percentage distribution, T- test and ANOVA using SPSS software were used. The study indicated that there is a significant relationship between the operational management activities and operational performance except for design related to human resource and speed performance and there is an observable relationship between the operational performance and the factors that affect the financial performance of IGP. Resource allocation, internal control, and management capacity affect the financial performance of IGP.

Keywords: Financial Performance, Income Generating Project, Operational Management, Operational Performance, Sustainability

7-APJARBA-2021-010-.pdf (11 downloads)
Abstract - This study aimed to examine the flexible work arrangement, work-life balance, and social engagement of Filipino virtual home-based workers and draw implications for organizational improvement. This study used a descriptive method and utilized a questionnaire to gather data from 306 respondents. Frequency, mean, ANOVA, and Pearson analysis were applied for statistical analysis. Results revealed that Filipino virtual homebased workers (FVHWs) believed that they would not incur career costs and administrative barriers when employed under a flexible work arrangement (FWA). Likewise, findings showed that FVHWs’ personal lives do not interfere with work and vice versa and that their work enriches their personal life, and vice versa. However, FVHWs are occasionally involved in cognitive and social activities while they rarely engaged themselves in physical activities. Moreover, a significant difference is present on the following variables: personal purpose and WIPL and PLIW when grouped according to sex; career costs, WPLE, and physical activities when grouped according to age; WPLE and social activities when grouped according to marital status; benefits and PLIW and WPLE when grouped according to educational attainment; and benefits and WLB WIPL when grouped according to the frequency of overtime work. Statistically, a significant relationship was identified on the following variables: career costs and WIPL and PLIW; administrative barriers, benefits, and personal purpose and WIPL, PLIW, and WPLE; personal purpose and social activities; WIPL and PLIW and social activities; and WPLE and cognitive activities. Finally, insights were established based on the identified weaknesses of this research.

Keywords: flexible work arrangement, social engagement, work-life balance

8-APJARBA-2021.013.pdf (13 downloads)
Abstract - This study sought to find out the level of alumni engagement and marketing strategies provided to alumni in one Higher Educational Institution (HEI) in Batangas and proposed strategic plan to improve alumni engagement. Descriptive survey method of research was employed using questionnaires as source for data gathering to the 250 alumni as the respondents. Weighted Mean and Ranking, Kruskal Wallis Test, Frequencies were used for statistical analysis. Findings posted that the level of alumni engagement as to alumni programs is described more on their positive experiences in the university that would lead to word-of-mouth referral. Likewise, alumni affirmed that LPU will still be their first choice in pursuing future studies and would admit their children in the same university where they graduated. This was boosted with the great support services of university staffs in all alumni-related concerns, particularly alumni discount and the long-term attachment with their college support system invited during institutional events. Overall, the profile variables do not differ their responses on the level of alumni engagement thus the participants obtained the same level of engagement across their profile. There is a significant relationship between the level of alumni engagement and marketing strategies provided to alumni. For continuous improvement, a proposed strategic plan was devised.

Keywords – Alumni Engagement, Customer Engagement in HEI, Marketing Strategies

9-APJARBA-2021-014.pdf (13 downloads)
Abstract - This study aimed to determine the operational management systems in the District Cooling Plant company in Qatar. Specifically, it described the firmographic profile of the district cooling plant companies in terms of type of customers, number of years in operation, cooling demand, cooling plant capacity, total plant energy produced, KPI requirement met, electricity consumption, plant HVAC and energy delivered to customers.; analyzed the operational management system in terms of strength, weaknesses, opportunities and threats in cooling plan company; identified the operational challenges encountered and come up with an Action Plan to address the operational challenges encountered to improve the Operational Management System of the District Cooling Companies in Qatar. Descriptive qualitative research was used. Participants were selected from different district cooling companies based on their direct involvement in the District Cooling Plant with Plant Engineer level with at least 10 experience in the field that have direct access to all desired data needed for this study. Based on the results, it was found out that district cooling plant challenges are: Low delta T syndrome or so low chilled water return from customer ETS, Plant Equipment design challenges. Extreme ambient whether condition during summer was not considered while designing or sizing the equipment. In addition to this, equipment redundancy also not thoroughly considered to improve plant reliability. Manpower selection process and Operations and maintenance program implementation were also highlighted in this study. Recommendations to improve district cooling plant operation performance in terms of plant efficiency, reliability and therefore profitability of the district cooling companies and to ensure success of the DCP business operations were formulated.

Keywords: District Cooling Plants, Operations and Maintenance, Management System

10-APJARBA-2021.015.pdf (12 downloads)
Abstract - This study aimed to determine the bank employees’ personal financial management practices as basis for financial literacy enhancement. A descriptive method of statistics was used to determine the bank employees’ psychographic profile in terms of different financial products or services availed, financial literacy assessment according to basic numeracy and interest computing, inflation, and risk diversification. It also tests the respondents’ personal financial management practices based on savings, investment, consumption, debt management, retirement, health and insurance, and money management. Results showed that bank employees have availed different financial services and products including bank accounts, credit cards, investments, insurance, and loans. Bank employees have perceived high financial literacy assessment and it has a significant difference when grouped according to profile. Bank employees often practice personal financial management practices, with the exception on investment practices. Significant relationship exists between financial literacy knowledge and personal financial management practices except for bank employees’ money management, and a strong correlation between financial literacy and personal financial management practices exists, except consumption practices and money management. Several action plans were proposed especially to the mathematical concept of basic numeracy and interest computing, hyperinflation, and portfolio management for bank employees to enhance bank employees’ financial literacy knowledge. This study may provide awareness to different public or private financial institutions and government on enhancing the financial literacy of Filipino people.

Keywords: Bank employees, Financial literacy, Personal financial management practices

11-APJARBA-2021.016.pdf (2 downloads)