APJARBA 7.2

Vol. 7, No. 2 September 2021

1. Assessing the Internet Banking Services of Selected Banks in the Philippines using E-SERVQUAL Model
Samantha B. Tan
Master of Business Administration, Centro Escolar University
1-6

2. Effectiveness and Impact of Community Extension Program of One Philippine Higher Education Institution as Basis for Sustainability
Dr. Remedios P. Magnaye and Dr. Alex D. Ylagan
College of Business Administration,
Lyceum of the Philippines University, Batangas City, Philippines
7-16

3. Customer Satisfaction and Preference on Electronic Payments (E-Payments) Among the Employees of the Provincial Government of Batangas
Jean Marielle A. Lopez
Master’s in Business Administration
Lyceum of the Philippines University, Batangas City, Philippines
17-25

4. Brand Equity Components of Tourist Destination:in the Case of CALABARZON Region
Dr. Alex D. Ylagan
PhD in International Hospitality and Tourism Management
Gradute School, Lyceum of the Philippines University – Batangas
26-31

5. Work Engagement and Work Meaning among Accountancy, Business, and Management (ABM) Faculty
Jennifer D. Caisip
Master’s in Business Administration
Lyceum of the Philippines University, Batangas City, Philippines
32-35

6. Customer Preference and Buying Behavior of Batangueños for Homemade Baked Products
Jose Roseller S. Castillo Jr.
Master’s in Business Administration
Lyceum of the Philippines University, Batangas City, Philippines
36-41

7. Effectiveness of Marketing Strategies of LPU Batangas among CITHM Freshmen in the case of New Normal
John Karel R. Cerrudo, Elisha Faith R. Galvez, Jeraldine D. Luna, Rachel Ann S. Rosaria,
Sarah Lourraine R. Sandoval, Dr. Noelah Mae D. Borbon
College of International Tourism and Hospitality Management
Lyceum of the Philippines University, Batangas City, Philippines
42-50

8. Customer Satisfaction Measurement (CSM): Basis for Student Support Services Enhancement Plan
Chastine Mae Landicho, Bryan Anthony Amada, Sandra Flores, Aubrey. Mendoza,
Sophia Erika Ramos, Dr. Noelah Mae D. Borbon
College of International Tourism and Hospitality Management
Lyceum of the Philippines University, Batangas City, Philippines,
51-55

9. Rise in Changing Luxury landscape – E-commerce boom After effect of COVID-19 Perspective
Dr. Hemanth Y
Center for Management Studies, Jain deemed-to-be University, Bangalore
56-62

10. Research Competencies among Accounting Teachers in Region 4: Basis for Development of Research Program for Association of Certified Public Accountants in Education (ACPAE)
Dr. Rey Fernan Refozar
College of Business Administration, Lyceum of the Philippines University – Batangas
63-74

11. Benefits and Impact of Software Packages Application in Engineering Design: Inputs to Sustainable Business Operations
Gerry Marin Gamboa
Master’s in Business Administration
Lyceum of the Philippines University, Batangas City, Philippines
75-91

12. Operational Sustainability and Challenges of Montreal Group LLC
Sonny T. Calma
Master’s in Business Administration
Lyceum of the Philippines University, Batangas City, Philippines
92-103

13. Risk Management Practices and Productivity in Integrated Waste Management Facility towards Operational Resilience
Florencio Publico Sumilang
Master’s in Business Administration
Lyceum of the Philippines University, Batangas City, Philippines
104-116

14. Accounting Teacher’s Competencies on Flexible Teaching – Learning Methods
Jiexel L. Manongsong, CPA, MBA
College of Business Administration
Lyceum of the Philippines University, Batangas City, Philippines
117-132